Darryl knew his material and allowed lots of time for questions during the classroom session, on breaks, and at lunch – if you desired. Great examples for those of us who needed clarification on the terms. Worked really well with Melody. She was co-presenting and was planning to leave the government soon. She has a wealth of knowledge that is of a great value to the public service. Every person should be able to connect and speak with someone like her in their career in the public service. It was great having someone facilitating the course that had direct/personal experience with the subject matter.